Job Description

Sales Team Leader – D2C Inside Sales
Brisbane | Full-Time | Player-Coach

About the Company

Our client is a fast-growing Australian health technology business transforming preventative healthcare.

Headquartered in Brisbane and operating nationally through a capital-light partnership model, the company has quickly established strong product-market fit and is now scaling its commercial engine to meet growing inbound demand.

Positioned at the intersection of clinical rigour and consumer accessibility, the business empowers individuals to proactively understand their health through a simplified, high-trust model.

Why Join?

✅ High-growth business at an inflection point
✅ Strong inbound demand — no cold prospecting
✅ Direct revenue impact and measurable performance targets
✅ True player-coach leadership role
✅ Work closely with an engaged founder
✅ Competitive base salary + performance incentives

About the Role

Reporting to the Founder & CEO, you will lead and scale the direct-to-consumer inside sales function.

You will inherit a small team (2 consultants, growing to 4–5) and take ownership of conversion performance, coaching, CRM discipline and sales process optimisation.

This is a hands-on player-coach role. You will personally run consultations and close high-ticket, consultative sales while building the structure, systems and culture to lift overall team performance.

The environment is inbound-driven and high-trust. The opportunity lies in improving conversion efficiency and operational coordination to unlock meaningful revenue growth.

Key Responsibilities

Commercial Performance

• Own revenue and volume targets

• Lift conversion rates toward 25%+

• Implement lead reactivation strategies

• Monitor funnel performance and remove bottlenecks

Leadership & Coaching

• Run structured call reviews and 1:1s

• Implement performance scorecards

• Build onboarding frameworks for new hires

CRM & Process Optimisation

• Own CRM hygiene and staging accuracy

• Build live funnel visibility for leadership

• Improve prioritisation, workflow and cross-functional coordination

Hiring & Scaling

• Recruit and onboard additional consultants

• Reduce time-to-productivity

• Build a repeatable model for national scale

Your Background

• 5–8+ years B2C inside sales experience

• 2–3+ years in leadership or player-coach capacity

• High-ticket, consultative sales background

• Proven track record improving conversion rates

• Strong CRM capability (HubSpot preferred)

• Structured, commercially analytical operator

You are high-ownership, performance-driven and comfortable building structure in a fast-moving environment.

What’s on Offer

Attractive base salary + performance incentives

Strong inbound demand and a high-trust sales model

Opportunity to build and scale a national D2C sales function

Mission-led business aligned to preventative healthcare

To be considered, please submit your resume outlining your leadership experience and measurable impact on conversions.